EP 60 :: Benevolent Probing :: Charlie Young

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Charlie Young is the CEO of SYNERGY HomeCare which is one of the largest franchisors of in-home care services.

 “Our mission is to help people thrive at home,” Young says. “Benevolent probing minimizes that feeling of threat while making it possible for you to accurately assess how your parents are doing.”

It is common for seniors to strongly guard their independence and feel threatened when topics arise that risk the lifestyle they are comfortable living, so benevolent probing is a simple way for adult children to assess their loved ones' needs from a distance. It minimizes that feeling of threat while making it possible for you to accurately assess how your parents are doing Benevolent probing is a combination of careful observation and considered conversation designed to gather information in a gentle way to gauge a loved one’s condition, during virtual or physical gathering.

“Remember that there are amazing resources for senior care that allow your loved ones to remain independent while still receiving care, support, and companionship,” Young explains.

“The advice I would give to anyone who is looking to bring a caregiver into their home is that the first phone call is an important one,” Charlie explains. “And it is connecting with the person who's running the agency, talking to them about scheduling, and telling them what your needs are,” Charlie explains.

You can find out more about SYNERGY HomeCare and benevolent probing on their website and follow Charlie Young on Twitter, Instagram, and Facebook.

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